Privacy policy

Living in Rhythm (“we,” “us”) respects your privacy. This policy describes how we handle information when you visit livinginrhythm.co, book sessions, purchase packages, create an account, or contact us.

What we collect

Account and profile: name, email address, and phone number when you sign up, book, or message us through the site.
Booking and payment: session choices, notes you choose to provide, and payment information processed by our payments partner (we do not store full card numbers on our servers).
Communications: messages you send through forms or in-app messaging, and related timestamps.
Technical data: standard server and analytics logs such as IP address, browser type, and pages visited — used to operate and secure the site.

How we use information

To schedule and deliver coaching sessions, send confirmations and reminders, and fulfill packages you purchase.
To respond to inquiries and provide member support.
To meet legal obligations and protect the safety and integrity of our services.

Sharing

We use trusted service providers (for example: authentication, payments, email, SMS, and calendar integration) who process data on our instructions and under contract.
We do not sell your personal information. We may disclose information if required by law or to protect rights and safety.

Health information

This site and coaching relationship are not a medical record system. Do not use the site to send protected health information (PHI) or detailed medical records. If you have questions about what to share, ask during your session or contact us.

Cookies and similar technologies

We use cookies and similar tools needed for sign-in, security, and site functionality. You can control cookies through your browser settings; some features may not work if cookies are disabled.

Retention

We keep information as long as needed to provide services, meet legal and accounting requirements, and resolve disputes. When data is no longer needed, we delete or de-identify it in line with our practices and applicable law.

Your choices

You may request access, correction, or deletion of your personal information where applicable. Contact us using the details on the Contact page. We will respond in a reasonable time frame.

Contact

Questions about this policy: use the Contact form on this site or write to the email address shown in your booking and account emails.